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Welcome to our Services page at Kiosk Innovations, where we offer a wide range of solutions to meet your self-service kiosk needs. With our expertise and dedication, we can assist you with any type of kiosk project, regardless of its size or complexity. From design to production, our streamlined process ensures efficient delivery of high-quality kiosks. With over 30 years of experience, we understand the importance of time and prioritize quick turnaround times without compromising on quality. Our in-house fabrication department is equipped with the latest technology, allowing us to integrate the highest quality components into our enclosures. Trust us to bring your kiosk project to life with our reliable and trustworthy services.
Kiosk Innovations is a reliable and experienced company that can assist you with any type of kiosk project, regardless of its size or complexity. With our seamless process, we are able to efficiently acquire and produce kiosks from start to finish. Based on our 30 plus years of experience, we understand that every kiosk is hot and time is of the essence. Therefore, our streamlined process allows us to be flexible in change timelines, in order to keep the project moving without disrupting other areas of production. Our in-house fabrication department is equipped with the latest machines and hi-tech equipment, which allows us to ensure the quickest turnaround time from order to completion. At Kiosk Innovations, we prioritize quality above all else, and we always recommend and integrate the highest quality components into our enclosures to produce a superior final product. If you need a trustworthy and reliable partner to bring your kiosk project to life, Kiosk Innovations is the only choice.
At Kiosk Innovations, we understand the importance of having eye-catching and high-quality decals, logos or graphics. That’s why we offer a comprehensive service that covers everything from designing to printing and adhering. Rest assured that with our state-of-the-art equipment, our team of expert printers can handle any job efficiently and with excellent attention to detail. Our permanent screen-printing service is a popular option for companies looking for tamper-proof branding. With this method, your logo or graphics will be directly printed onto surfaces, ensuring they won’t peel off or be easily removed. This service makes it easy to customise your kiosk or installation without having to worry about replacing decals often. With Kiosk Innovations, you’ll never have to deal with a separate vendor to get your printing needs fulfilled. Our in-house team can create just about any graphics design or size you may need to help boost your brand image and catch your target audience’s attention. This service saves you time and money while ensuring that you receive quality products that will stand out in the crowd.
Software products available include:
Browser Lockdown
Security software restricting user access from desktop, OS and browser, as well as printer retraction option for sensitive documents left behind
Hardware/ Software Watchdog
Provides remote system reboot capability to reduce onsite tech calls for simple system rebooting
Remote User Management
Records user session date such as transactions, page viewing and provides critical marketing statistics, as well as virtual keyboard access via touchscreen
Remote Monitoring
Allows for Remote content updates, server side management and complete remote monitoring including Kiosk hardware health (heartbeat check) and printer/device low stock sensor
Reporting
Usage Statistics, transaction data, server analysis
Digital Signage- Easy to use software to publish your own ad campaigns videos and images
Custom Software
Consultants on staff to assist with sourcing optimal software development platform for your application
Kiosk Innovations is dedicated to providing the utmost satisfaction with our products and services. We pride ourselves on creating top-of-the-line metal enclosures that are incomparable in quality. We carefully integrate premium components to ensure that our kiosks deliver optimal performance. Furthermore, we offer a comprehensive warranty package that provides you with the reassurance and peace of mind that comes with knowing your kiosk is secure for years to come. Our kiosk hardware enclosures come with a three-year warranty, highlighting our commitment to long term security. Additionally, all internal hardware components carry a minimum of one year warranty. Trust us to deliver the best in class products and services for all your kiosk needs.
Kiosk Innovations offers a 1 year or 3 years advance parts exchange warranty plan. Both plans cover parts and field tech service. Upon troubleshooting and identifying any kiosk malfunction in the field, KI customer service personnel will dispatch a certified kiosk technician who will arrive onsite to quickly swap out the defective part with a new part, as well as power up, test and confirm operations quickly and efficiently.
The Americans with Disability Act standards were created to help with building and facilities accessibility for more than 54 million Americans who have disabilities. Our designs utilize ADA standards to ensure safe and fair access to kiosks for everyone. There are different standards for each kiosk application, making it somewhat challenging to figure out which items should concern you and your kiosk. We are here to help guide and explain which provisions apply to your application and how to implement them properly. Below is a link to the ADA kiosk website highlighting some of the main limits of ADA kiosks design. Again, not all limits are required to be met, and we can help to determine which is appropriate for your project.
Past meeting ADA guidelines, some of our customers also require UL Certification of their units. UL (Underwrites Laboratory) helps safeguard people, products and places by putting our Kiosk units through strict testing to ensure it meets their standards. UL Certification is not a free process, and can add to a project timeline based on how backed up UL is, changes or revisions requested by UL and changes or revisions to components by our customers. Each time a component is changed out for a different model, the unit must go back through UL testing to re-confirm the units meet their safety standards. Costs of UL certifications will be invoiced to our customers after testing is complete.
EMV and PCI Compliance are confusing topics, but we are here to help. EMV is a chipped card that provides counterfeit card fraud protection, but does not encrypt the primary account number (PAN) and therefore the card data must still be protected according to PCI guidelines. What this means is EMV cards can only protect against fraud in card-present scenarios, but a stolen PAN could still be used in fraudulent e-commerce transactions. Though Kiosk Innovations can help to spec EMV devices, ultimately it is up to our customers to determine the PCI guidelines of their payment processor and which devices they recommend working with. We work with several companies that provide EMV reader devices and can work with you and your payment processor to determine which component is best for your application. One of our software partner, Livewire, who has developed many applications working with EMV and PCI guidelines, have a nice article explaining these items a little more in depth:
At Kiosk Innovations, we are committed to providing exceptional self-service kiosk solutions that exceed your expectations. Our comprehensive services cover all aspects of kiosk development, including design, printing, software integration, and compliance with ADA standards. We offer advanced software solutions to enhance security, user management, remote monitoring, and reporting. With our warranty options, you can have peace of mind knowing that your investment is protected. Whether you need kiosks for hotels, healthcare facilities, loyalty programs, or any other application, we have the expertise and experience to deliver innovative solutions tailored to your specific requirements. Choose Kiosk Innovations as your trusted partner and unlock the full potential of self-service kiosk technology for your business.